Terms of Use

Acceptance of Terms

Welcome to The Home Plus. These Terms of Use ("Terms") govern your access to and use of our website, services, and business relationship with The Home Plus LLC ("Company," "we," "our," or "us").

These Terms apply to all business customers, partners, suppliers, and website visitors. They constitute a legally binding agreement between you and The Home Plus.

Our Services

B2B Home Decor Solutions

The Home Plus provides:

• Wholesale home decor products and accessories
• Custom design and manufacturing services
• Business consultation and interior design support
• Bulk ordering and inventory management solutions
• Trade show participation and product showcasing

Website Services

Our website offers:

• Product catalogs and pricing information
• Online ordering and account management
• Business resources and industry insights
• Customer support and communication tools

Eligibility

To use our services, you must:

• Be a legally registered business entity
• Have the authority to enter into binding agreements
• Be at least 18 years of age if representing a business
• Provide accurate and complete business information
• Comply with all applicable laws and regulations

We reserve the right to verify your business credentials and may request additional documentation to confirm eligibility.

Business Accounts

Account Creation

To access our B2B services, you must create a business account by providing:

• Company name and business registration information
• Primary contact details and authorized representatives
• Tax identification numbers and business licenses
• Banking and payment information for transactions

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access
• Keeping your account information current and accurate

Orders & Payments

Order Process

• Quotations: All prices are subject to confirmation and may vary based on quantity, customization, and market conditions
• Order Acceptance: Orders are subject to our acceptance and availability
• Minimum Orders: Minimum order quantities may apply for certain products
• Lead Times: Delivery times are estimates and may vary based on product availability and customization requirements

Payment Terms

• Payment terms are typically Net 30 for established business customers
• New customers may require payment in advance or credit approval
• Late payments may incur interest charges as permitted by law
• We accept wire transfers, ACH payments, and approved credit arrangements

Shipping & Delivery

Shipping Terms

• Standard shipping terms are FOB (Free on Board) our warehouse
• Risk of loss transfers to you upon delivery to the carrier
• Delivery dates are estimates and not guaranteed
• Special shipping arrangements may be available upon request

Inspection & Acceptance

• You must inspect products upon delivery
• Damage or shortage claims must be reported within 48 hours
• Acceptance occurs if no claims are made within the specified timeframe
• We will work with carriers to resolve shipping-related issues

Returns & Refunds

Return Policy

• Returns must be authorized in advance by our customer service team
• Products must be in original condition and packaging
• Custom or personalized items are generally not returnable
• Return shipping costs are typically the responsibility of the customer

Refund Process

• Refunds are processed within 10 business days of receiving returned items
• Refunds are issued to the original payment method
• Restocking fees may apply for certain returns
• Damaged or defective products will be replaced or refunded at no charge

Intellectual Property

Our Rights

All content on our website and in our materials, including but not limited to:

• Product designs, images, and descriptions
• Website content, graphics, and user interface
• Trademarks, logos, and brand elements
• Proprietary business processes and methodologies

are owned by or licensed to The Home Plus and are protected by intellectual property laws.

Your Rights

You may:

• Use our products in your business operations
• Display products in your showrooms or marketing materials
• Reference our company in your business communications

Subject to these Terms and any separate licensing agreements.

Prohibited Uses

You may not:

• Use our services for any unlawful purpose or in violation of applicable laws
• Resell our products to direct competitors without authorization
• Reverse engineer, copy, or reproduce our proprietary designs
• Interfere with or disrupt our website or services
• Attempt to gain unauthorized access to our systems
• Use our services to transmit harmful or malicious content
• Violate any third-party rights or intellectual property

Limitation of Liability

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, except as expressly stated in our product warranties or required by law.

Limitation of Damages

To the maximum extent permitted by law, our liability is limited to:

• The amount paid for the specific products or services in question
• Direct damages only, excluding consequential or indirect damages
• Claims made within one year of the incident giving rise to the claim

Termination

Termination by You

You may terminate your account and business relationship with us at any time by:

• Providing written notice of termination
• Fulfilling all outstanding obligations and payments
• Returning any confidential information or materials

Termination by Us

We may terminate or suspend your account if:

• You violate these Terms or applicable laws
• You fail to make required payments
• Your business becomes insolvent or ceases operations
• We discontinue services in your area

Effect of Termination

Upon termination:

• Your access to our services will be suspended
• Outstanding obligations remain in effect
• Confidentiality obligations continue
• You must cease using our intellectual property

Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Dispute Resolution

• Negotiation: We encourage direct communication to resolve disputes
• Mediation: Unresolved disputes may be submitted to mediation
• Arbitration: Final disputes may be resolved through binding arbitration
• Jurisdiction: Courts in Delaware have exclusive jurisdiction for any legal proceedings

Changes to Terms

We may update these Terms periodically to reflect:

• Changes in our business practices or services
• Legal or regulatory requirements
• Industry standards and best practices
• Customer feedback and business needs

We will provide notice of material changes through:

• Email notifications to registered business accounts
• Website announcements and banners
• Direct communication with key business partners